Quality

Basic principles and fundamentals behind Grupo Sarralle management:

  • Enhance customer satisfaction by ensuring compliance with client specifications and applicable regulations.
  • Control and follow-up in all stages of the process, from defining product requirements to final delivery.
  • Maintain a high level of innovation in the development and manufacture of all products.
  • Incorporate continuous improvement in every process and activity, in order to fully adapt to the present and future needs of the customer and organisation.

Based on these principles, the Group has adopted a series of actions:

  • Implement an effective quality system in compliance with the requirements of the UNE-EN ISO 9001 quality standard, ensuring that the manual governing quality, procedures and methods is strictly followed.
  • Analyse the pertinent data and information for drawing up quality objectives with a view to achieving continuous improvement; define the corresponding action plans and responsibilities for achieving the objectives.
  • Adopt the remedial and preventive measures necessary to eliminate the cause for non-compliances and deficiencies in quality.
  • Ensure maximum employee motivation, participation and competence in the area of quality by creating a positive working environment and drawing up yearly training plans.